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Wotcha golf-ball

Soz, but we only allow under 18’s at certain times of the day & don’t forget your ID, that would be awks! Have a look but check before you book!

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TERMS & CONDITIONS

Introduction
Adventure Leisure Limited (ALL)/ Bunkers takes the confidentiality, safety and security of our customers seriously. Should you have any questions regarding your data, or our privacy policy please click here.

Please read the below terms and conditions before making a booking with Bunkers/ALL.

Booking
On completion of your booking, our booking system will automatically send an email confirmation. This must be shown on arrival. Should a confirmation email not be received, please contact the relevant team at [email protected] to ensure your booking is completed.

Payment
For all online bookings full payment is required online by Debit or Credit Card at the time of booking.
For all onsite bookings full payment is required by Debit or Credit Card at the time of booking.

All payments made online are non-refundable. Please note that we are unable to accept payment via American Express.

Birthday Parties & Group Bookings.
All parties & Group Bookings made via venue will require a 50% non-refundable deposit to be paid upon booking. The remaining 50% payment will be required no later than 1 week before the event. All parties are non-refundable.

Vouchers and Promotion Codes
You must enter any vouchers or promotional codes, and ensure the code has been accepted, and price adjusted, before entering your payment details. No credits or refunds can be made in the
event your voucher / promotion code is not recognised online. Should the discount failed to be applied please contact the relevant Bunkers site before making payment.

On Arrival
Simply turn up and one of the Bunkers team will be on hand to get you started. Guests will be guided to the departure lounge where guests will be advised of their tee time within their booking slot.

Cancellation
Cancellation should be made by email to Bunkers at the locationbooked.

Romford – [email protected]
Payment for cancellations made more than 24 hours’ notice will be transferred to a future booking. Cancellations with less than 24 hours’ notice or ‘no-shows’ are fully chargeable. Please note that
all payments made online are non-refundable.

General Terms
ALL/Bunkers has a ZERO TOLERANCE policy in respect of violent, abusive, racist and/or threatening behaviour towards its employees, agents, contractors or other customers. Any incident of such behaviour will be taken seriously and mayresult in further action being taken.

Any individual exercising violent, abusive, racist and/or threatening behaviour will be required to leave the premises and may forfeit the right to return.

Wilful damage must not be caused to the facilities, fixtures or fittings by any customer. If damage is caused by the customer or any guest attending under their booking confirmation, the customer hereby accepts they shall be liable to pay for such damage caused.

Electro Darts & Ping Pong
Know your limits, if you exceed your one hour booking by more than 5 minutes you will be charged for another full hour.

Under 18’s Policy
Each site has the right to request all players under the age of 13 to be accompanied by an adult at all times when visiting the venue.
Due to licensing restrictions, all players under the age of 18 will be required to vacate the premises by 20:00. Last admittance for players under the age of 18 will be 19:15.

Photos & Video
ALL/Bunkers recognises the use of handheld devices and gives permission for photographic and recording equipment such as cameras, video cameras and mobile phones to be used. ALL/ Bunkers requires that such use is restricted to photographs or recording of only the customer or people in the customer’s party.

Photographic and recording equipment such as cameras, video cameras and mobile phones are forbidden to be used under any circumstances in the toilet areas. ALL/Bunkers reserves the right to refuse permission or to withdraw permission of anyone using any photographic recording equipment should the ALL/Bunker’s
Management feel that the safety and wellbeing of its customers has been or would be compromised. Anyone found to be taking photographs or using recording equipment which is considered by ALL/Bunkers to be intrusive or inappropriate will be asked to leave the premises and will be reported to the Police.

Marketing Offers

Wicked Wednesdays
Wicked Wednesdays is available at the following venues: Swansea. Select drinks are available per venue and are subject to availability. £4 Pints are applicable to select drinks. Please ask venue which drinks are available. This promotion cannot be used in conjunction with any other promotions or discounts. £5 golf offer
is applicable to games booked to play after 7:30pm – close of venue during school holidays.

Date Night.
Select drinks are available per venue and are subject to availability. Cocktails are excluded from this promotion. Nacho sharers include Nachos Platter & Cheesy Nachos platter. This promotion cannot be used in conjunction with any other promotions or discounts. Offer is available to book Sunday – Friday. Prices are per couple.

NPS Feedback
Your feedback is appreciated. By submitting your NPS form will enter yourself into the month of your form submission’s competition to win a game of crazy golf and a drink for 4 players for the venue in which you are reviewing. Applicable to all venues. 1 winner per venue per month. Prize cannot be exchanged for any other product / cash in kind. Booking must be made within 2 months of competition win notification.

NHS / Emergency Services / Armed Forces Discount
ALL offers a 10% discount to online activities booking for holders of Blue Light / Emergency Services / Armed Forces ID holders. Relevant codes must be used when booking online. Blue Light card or relevant NHS / Armed Forces ID is required when checking in for booking or additional  charges WILL apply. This promotion is not applicable to party packages and cannot be used in conjunction with any other promotions.

Egg-citing Easter
This ticket is available Monday – Friday after 4pm during the following dates: [Swansea: 25/3/24 – 5/4/24] [Romford: 29/3/24 – 12/4/24]  Ticket includes 1 games of crazy golf for two people, 1 sharing pizza, 1 select drink per person. Drinks include: House Beer, wine & cider. Prosecco, house spirit & mixer, slushie or soft drink. This promotion cannot be used in conjunction with any other promotions or discounts.

St Paddy’s Day Drinks Deals
Drinks available – Non-limited edition cocktails,Guinness Pints and Baby Guinness Shots. Drinks are not exchangeable. Deals avaialable during opening hours on 17/03/24.